Privacy Policy

Information We Collect

When you register an account or use our services, we collect personal information that allows us to create and manage your profile. This typically includes your full name, date of birth, residential address, email address, telephone number, and username. During financial transactions we also gather payment details such as credit card numbers, e-wallet information, or other banking data needed to process deposits and withdrawals.

In addition to information you provide directly, our systems automatically collect technical data. This includes your IP address, browser type and version, device operating system, pages visited, time spent on the site, and referral sources. We use this data to understand how our platform is used and to maintain its smooth operation.

How We Use Your Information

We use the collected information primarily to deliver the gaming services you request, verify your identity and age, and meet legal and regulatory obligations. This includes carrying out necessary checks to prevent fraud, money laundering, and other prohibited activities.

Your personal information also helps us improve your experience by personalizing the interface, providing customer support when needed, and sending important account notifications. Where you have given clear consent, we may use your contact details to inform you about promotions, bonuses, and new features that might interest you. You can withdraw this consent at any time.

Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share it with carefully selected service providers who help us operate the platform. These include payment processors, identity verification agencies, customer support partners, and analytics providers. All third parties are contractually required to maintain the security and confidentiality of your data and may only use it for the specific purposes we instruct.

We may also disclose information when required by law, court order, or regulatory authority, or to protect the rights, property, or safety of bCasino, our players, or the public. In the unlikely event of a business transfer or merger, your information may be passed to the new operator under the same privacy standards.

Cookies and Tracking Technologies

Our website and mobile platform use cookies and similar technologies to enable essential functions, remember your preferences, analyze traffic, and improve performance. These may include strictly necessary cookies that allow you to log in and maintain your session, as well as performance and functionality cookies that help us understand which features are most popular.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect your ability to use some features of the site.

Data Security

We take the protection of your personal information seriously and apply industry-standard security measures. These include encryption of sensitive data during transmission and storage, secure servers, access controls, and regular security assessments. While no system can guarantee complete security, we work continuously to minimize risks and respond promptly to any potential threats.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once retention is no longer required, we securely delete or anonymize the data.

Your Rights

You have the right to request access to the personal information we hold about you, ask for corrections if it is inaccurate, and, in certain circumstances, request deletion or restriction of processing. You may also object to processing based on legitimate interests or withdraw consent where applicable.

To exercise these rights or raise any questions about our privacy practices, please contact our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services, legal requirements, or operational practices. When significant changes occur, we will post the revised version on our website and update the effective date. We encourage you to review this page periodically so you remain informed about how we protect your information.

If you have any concerns or questions regarding our handling of personal information, please do not hesitate to reach out to our support team. We are committed to addressing your inquiries promptly and transparently.